Assessment
I evaluate the density, location, and scalp condition of your hair. Free 10-minute consultation by phone, WhatsApp, or video call. You get an honest assessment and a clear estimate before you spend a penny.
London · Since 2020
Matted Hair Detangling in London
Without Cutting
We Save Hair, Not Cut It.
Matted Hair London is a London studio dedicated entirely to restoring matted, tangled and knotted hair without cutting. Founder Vitalii Prisacari, VTCT Level 3 certified, has completed more than 1,000 documented restorations in Catford since 2020, 99% saved without cutting. Sessions are £100 per hour, after a free 10-minute assessment by phone or WhatsApp.
Free, 10 minutes, by phone or WhatsApp. No payment, no commitment.
1,000+Restorations
99%Saved without cutting
44Google reviews
23Verified qualifications
1A to 4CEvery hair type
70+Before and after results
Read this first
If your hair is matted right now, do not put anything on it
Keep the hair dry and put nothing on it until a professional has looked at it. This is the most useful thing on this page, and it costs you nothing. In my own case files, going back to 2020, 89% of recorded DIY attempts failed and made the restoration harder.
- Keep the hair dry. Water and water-based products are not your friend while hair is matted.
- No conditioner, no treatments, no detangling sprays. Nothing left on for hours, nothing overnight.
- No coconut oil. It sets solid, turns sticky, and becomes very hard to remove.
- No olive oil. It is slippery for a while, then hardens and glues strand to strand.
- Fingers only, on dry hair, and only if the strands still separate on their own.
- Hair that is not yet matted can be braided loosely into several small three-strand plaits, so it does not worsen.
No product works magic without a professional who has looked at the case. Every head is different, and what helps one can worsen another. Sometimes doing nothing is better than doing something uninformed.
Your safest first step is a free 10-minute consultation.
Pricing
How much does matted hair detangling cost in London?
Sessions are £100 per hour
Matted hair detangling at Matted Hair London costs £100 per hour, in the Catford studio or as a home visit with a flat £200 surcharge. Every session begins with a free 10-minute consultation where I assess your hair and give you a clear estimate. A £100 deposit secures your booking and comes off the final total. The grade of matting sets the estimated time and cost.
£100 to £200
Grade 1 · Tangles
Tangles you can still open with your fingers, or a few weeks of buildup. 1 to 2 hours.
£300 to £500
Grade 2 · Knots
Knots a comb still moves through, with small mats starting to form. 3 to 5 hours.
£600 to £900
Grade 3 · Dense tangling
Dense tangling that needs professional tools. 6 to 9 hours.
£1,000 to £1,400
Grade 4 · Partial matting
Sections fused into mats, scalp still visible. 10 to 14 hours.
From £1,400
Grade 5 · Full fusion
The whole head moves as one mass. 14 hours or more, sometimes across two sessions.
- Consultation
- Free, 10 minutes, phone or WhatsApp
- Home visits
- All London boroughs, £200 flat surcharge, discreet arrival
- Payment
- Klarna pay-in-3 at 0% · Clearpay · Card · Apple Pay · Google Pay · PayPal · Revolut · Bank transfer · Cash
Documented, not claimed
Can matted hair be saved without cutting?
Yes. Across 1,000+ documented cases since 2020, 99% were saved without cutting; where cutting happened, the client asked for it, to finish faster. Clients usually arrive after another salon has said the scissors were the only option. If your hair genuinely cannot be saved, I tell you at the free consultation, before you pay.
44
Google reviews
from clients across London and beyond. Real names, real sessions, written after the work was done.
1,000+
Documented restorations
Every one with photographic records, since 2020. Across 1,000+ documented cases, the result is 99% saved without cutting.
70+
Before and after results
Same lighting, same angle, no retouching. No filters, no editing, just the work.
View the gallery
Before
AfterMy method
How does matted hair detangling without cutting work?
Four stages, every time, whatever the severity: assessment, professional products, finger-first restoration, and finishing with aftercare. Most of the work is done by hand, from the tips of the hair towards the roots.
Professional products
I select professional formulations individually matched to your hair type, texture, and condition. Each product has been tested across 1,000+ restorations and kept only for proven results.
Finger-first restoration
90% of the work is done by hand, always tips-to-roots. When a strand resists, I skip it and work its neighbour. Strand by strand, the tangle gives way.
Finishing and aftercare
Each freed section is braided for protection, then treated with a deep conditioning formula. You leave with a personalised aftercare plan, plus 30 days of follow-up support.
The difference
What makes Matted Hair London different?
Three things: hospital-grade hygiene, trauma-informed care, and an honest assessment before any payment.
Hospital-grade hygiene
Every tool is disinfected in Barbicide, a hospital-grade disinfectant solution, between clients. Fresh towels and single-use items for every session. Safe for immunocompromised clients, including post-chemotherapy and post-surgery.
BAS International certifiedTrauma-informed care
42% of my documented cases are linked to depression, illness, or hospitalisation. You will never feel rushed, judged, or pressured. Watch Netflix, listen to music, talk, sleep, or say nothing. The session is your time, and you spend it however feels right.
Mental Health First Aid certifiedHonest assessment
Free 10-minute consultation before any payment. If your hair genuinely cannot be saved, I tell you before you pay. If a client chooses cutting to finish faster, that is always their decision, never my recommendation.
Free, no commitmentWho I help
Who does Matted Hair London help?
Every cause, texture and severity: 1,000+ documented cases across every type of matted hair. No matter the cause, the texture, or how long it has been, I have seen it and restored it.
Every cause
Depression, illness and hospital stays account for 42% of my documented cases. Also: surgery recovery, medication changes, grief, extensions gone wrong, and simply life getting in the way.
Every texture and severity
The case log spans 1A to 4C, and matting from two weeks to over two years old. Severity grades 1 to 5.
View severity gradesIf you cannot come to me
Home and hospital visits
Can't come to me? I come to you: home, hospital or care facility in all London boroughs, for a flat £200 surcharge on top of £100 per hour. I bring the full studio setup: every product, every tool, the same dedicated time.
Nobody will know I'm there unless you tell them.
- Coverage
- All London boroughs
- Settings
- Home, hospital, care facility
- Surcharge
- £200 flat
- Arrival
- Discreet, unmarked
- Hygiene
- Hospital-grade, every visit
The short version
What is Matted Hair London?
Matted Hair London is a London studio dedicated entirely to restoring matted, tangled and knotted hair without cutting. Founder Vitalii Prisacari, a VTCT Level 3 certified specialist with 23 verified qualifications, has completed more than 1,000 documented restorations since 2020, every one with photographic records and 99% saved without cutting.
Clients come from every London borough, from across the UK, and from more than 15 countries, usually after another salon has said the scissors were the only option. The case log spans every hair type from 1A to 4C and matting from two weeks to over two years old.
Sessions run at £100 per hour in a private Catford studio three minutes from Catford Bridge station, or as home and hospital visits across London for a flat £200 surcharge. The free 10-minute assessment by phone or WhatsApp tells you honestly whether your hair can be saved before you spend anything.
- Service
- Matted, tangled and knotted hair restored without cutting, every hair type from 1A to 4C
- Specialist
- Vitalii Prisacari, VTCT Level 3 certified, 23 verified qualifications
- Studio
- Adenmore Road, Catford, London SE6 4BT, 3 minutes from Catford Bridge station
- Hours
- Monday to Saturday, 9am to 10pm
- Price
- £100 per hour; a £100 deposit secures the booking and comes off the final total
- Consultation
- Free, 10 minutes, by phone or WhatsApp, no payment and no commitment
- Home visits
- Home, hospital and care facility, all London boroughs, flat £200 surcharge
- Record
- 1,000+ documented restorations since 2020, every one with photographic records, 99% saved without cutting
- Contact
- +44 7902 020201 · hello@matted.co.uk · WhatsApp
- Company
- MATTED LTD, Company No. 17233309
Quick answers
Frequently asked questions
Can matted hair be detangled without cutting?
Yes. Across 1,000+ documented cases since 2020, 99% were saved without cutting; where cutting happened, the client asked for it, to finish faster. Cutting is never my recommendation.
Should you put conditioner or oil on matted hair?
No. Keep matted hair dry: no conditioner, treatments or detangling sprays, and no coconut or olive oil. Coconut oil sets solid and sticky; olive oil hardens and glues strand to strand.
Is the first consultation free?
Yes. The 10-minute consultation by phone or WhatsApp is free, with no payment and no commitment.
How long does a matted hair detangling session take?
From 1 to 2 hours for Grade 1 tangles to 14 hours or more for Grade 5 full fusion, sometimes across two sessions, at £100 per hour.
Do you visit hospitals and care facilities?
Yes. Home, hospital and care facility visits cover all London boroughs for a flat £200 surcharge, with discreet, unmarked arrival.
Which payment methods do you accept?
Klarna pay-in-3 at 0%, Clearpay, card, Apple Pay, Google Pay, PayPal, Revolut, bank transfer and cash.
Find me
Where is Matted Hair London?
Studio
Adenmore Road, CatfordLondon SE6 4BT
3 min from Catford Bridge · Private parking bay
Hours
Mon to Sat
9am to 10pm
Same-day and emergency appointments often available
Home visits
All London boroughs
Home, hospital, care facility
£200 flat surcharge · Discreet arrival
Get started
Book your restoration
Free, 10 minutes, by phone or WhatsApp. Your hair waited long enough. Give it a second chance. It just needs the right hands to save it.
The hardest part is deciding to reach out. Everything after that, I take care of.